Host FAQ — Listings & Premium Visibility

Guidance for hosts on listing limits, premium visibility, approvals, and day-to-day operations on Caprieasy.

These FAQs summarize host tools and policies. Your host agreement, Terms & Conditions, and payout rules prevail where they differ.

Listing limits & VIP status

Caprieasy applies capacity limits by host plan:
• Standard hosts: up to 7 active listings (drafts and listings awaiting approval count toward the limit).
• VIP hosts: up to 25 listings.

Your dashboard shows remaining slots when you create a new listing. Limits are set by the platform and may be updated over time.

VIP status is reserved for professional operators who manage multiple properties or boats. VIP hosts receive a higher listing cap (25 vs 7 for standard hosts) and may access additional benefits over time.

VIP status is granted by Caprieasy (for example after review or through partner programs). It is not automatic for every registration.

You cannot create new listings until you free a slot (for example by removing an unused draft or deactivating a listing you no longer offer). Upgrading to VIP raises your cap if you qualify.

Existing listings already online are not removed when you hit the limit.

Soft-deleted listings no longer count. Drafts, pending-approval, and active listings all count toward your limit while they exist in your account.

Premium promotion (“In evidenza”)

Promoted listings appear in the homepage “In evidenza” (featured) section and receive priority visibility in relevant catalog views. Promotion is a paid add-on on top of a normal, approved listing—it does not replace quality standards or guest booking rules.

From your host dashboard go to Promotions, choose an approved active listing, and select a duration package (7, 15, or 30 days). Payment is completed securely via Stripe.

After payment, the request is reviewed by Caprieasy. Once approved, the promotion goes live for the purchased period.

Concurrent promotion limits depend on your host plan when promotion limits are enabled:
• Standard hosts: up to 5 simultaneous promotions (pending approval or active).
• VIP hosts: up to 5.

Only listings that are active and approved can be promoted.

Up to 4 promoted listings are shown in the homepage featured block at a time. The platform uses fair rotation so active promotions receive comparable exposure over time—not a permanent fixed position for a single listing.

Before expiry you can purchase a new package for the same listing. Renewal days are added automatically after payment—no gap in homepage visibility.

New promotions (first-time) require admin approval after payment. If a request is rejected, a refund is issued according to platform policy.

No. Promotion increases visibility; conversion still depends on pricing, availability, reviews, and how complete your listing is. Keep blocked dates, photos, and policies up to date.

Pricing, VAT & platform fee

Always enter net prices (VAT excluded) when you set rates, rooms, and extra services.

The platform fee and tax are calculated and added at guest checkout. If you enter a VAT-inclusive price, an additional tax would be applied at payment.

The guest pays: your net price (stay plus any extras) + platform fee + tax where applicable.

You receive the net stay amount (and extras) plus VAT on the stay portion via Stripe Connect. The platform fee and VAT on that fee are retained by CapriEasy.

Each booking detail page includes an estimated breakdown.

Approval, quality & payouts

Every listing is reviewed before it goes public. This protects guests and maintains catalog quality. Host-created listings stay off the marketplace until approved.

No. Free editorial featuring is managed by Caprieasy. Paid homepage promotion is the self-service visibility product available to eligible hosts.

Use the host dashboard for bookings, availability blocks, and payment account payout status. Operational payout rules follow your connected account and booking terms.